Privacy Policy
Last Updated: [May 1, 2025]
At Include Work, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our virtual assistant (VA) services. By accessing or using our services, you agree to the terms outlined in this policy.
1. Information We Collect
- We collect different types of information in connection with the services we provide:
- Personal Information: This includes your name, email address, phone number, payment details, and any other information you provide to us.
- Usage Data: We collect information about how you use our services, including IP address, device information, and interactions with our website or communication channels.
- Project Data: Information you provide for completing specific tasks or projects, such as notes, emails, documents, or other relevant data.
- Payment Information: If you engage in paid services, we collect payment details such as credit card or bank account information, processed securely through third-party payment processors.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To offer and manage our VA services, including communication, project management, and task completion.
- To Improve Our Services: We analyze usage data to improve the quality, functionality, and security of our services.
- To Process Payments: We use payment information to process and manage payments for the services we provide.
- To Communicate with You: To send you important updates, service-related information, or promotional content (if you’ve opted in).
3. Data Sharing and Disclosure
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with third-party providers who assist in delivering our services (e.g., payment processors, hosting services, and communication tools).
- Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent illegal activities.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, we securely delete or anonymize your data.
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information when it is no longer necessary for the purposes we collected it.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your data, especially if it is based on legitimate interests.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and services. These technologies help us analyze how users interact with our services, provide personalized content, and ensure the security of our website. You can control cookies through your browser settings.
8. International Data Transfers
As we provide VA services globally, your personal information may be transferred to and stored on servers outside your country of residence. By using our services, you consent to such international transfers.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information promptly.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
- Email: info@includework.com
- Phone: +8801896198700
- Address: House 2, Road 7, Kaderabad Housing, Mohammadpur. Dhaka 1219
