Top 1% Virtual Assistant Partners

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E-Commerce Assistant

E-Commerce Assistant That Keeps

Your Store Running Smoothly

Our Story

The Statistics That Help

You Make Decisions with Ease

1,750+

Completed Projects Delivered With Consistent Quality

15,200+

Hours of Hands-On Work Across Diverse Client Needs

11+

Modern Tools & Platforms for Task Organization

Services

What Our Executive

E-Commerce Assistant Do For You

Product Listing Creation and Optimization

Uploads new products and writes descriptions while updating attributes.

Inventory Tracking and Stock Updates

Monitors stock levels and updates quantities while preventing stockouts.

Order Processing and Fulfillment Coordination

Manages orders and coordinates with fulfillment teams for timely dispatch.

Customer Inquiry and Support Handling

Responds to customer basic questions and brings severe cases to your team.

Marketplace Management Across Platforms

Handles routine operations on Amazon, Shopify, Etsy, eBay, WooCommerce, etc.

Price Updates, Promotions, and Discount Setup

Implements pricing changes while also managing promotional campaigns.

Review Monitoring and Reputation Management

Tracks customer reviews to maintain a strong brand reputation.

Sales Reporting and Performance Tracking

Monitors product performance and highlights trends or issues.

Tools

Tools That Includeowrk

Virtual Assistant Already Knows

Our virtual assistants come pre-trained on industry leading tools. No learning curve, no setup delays just faster execution and smoother workflows.

Shopify

Amazon Seller Central

Etsy

WooCommerce

BigCommerce

eBay Seller Hub

ShipStation

Cin7

Zoho Inventory

DEAR Systems

Zendesk

Gorgias

Freshdesk

Help Scout

Google Analytics

Shopify Analytics

Amazon Business Reports

Asana

Trello

ClickUp

Notion

Why US?

Include Work

VS Alternatives & Agencies

Speed
Flexibility
Quality
Scalability
Affordability
Consistency
Include Work
Tasks start the same day
Use hours across tasks
Trained, reliable team
Add/remove anytime
Clear pricing, no retainers
Always available, dependable
Agencies
Slow to onboard
Fixed project scopes
High-end, but expensive
Requires new contracts
 High fees, long terms
Limited access, slow response
Freelancers
Quick to start
Flexible hours
Varies by person
Hard to scale reliably
Low cost, but unpredictable
Often unavailable or inconsistent

Reviews

What Our Clients Say About

Our AI Virtual Assistant Support

Businesses across industries trust IncludeWork because we deliver consistent results with speed, accuracy, and accountability. Here’s how our clients describe their experience working with our top 0.1 percent talent.

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Gwaroth

5

I needed a special type of data and Includework provided them easily.

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Daniel F

5

Efficient, focused and always ready to tackle any challenge!

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Alexandra R

5

Outstanding work. Delivered super fast and exceeded our expectations. Highly recommended!

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EJ scheepers

5

Excellent work. Fast, reliable and delivered exactly what we needed.

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Caterryan

5

Thanks again, Truly appreciate the outstanding work and timely delivery.

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Wayne CPT

5

Work was thorough and the amount produced exceeded my expectations, and was delivered sooner than expected. Very professional. Would use this freelancer again.

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Benrosner

5

Excellent communication. Seller provided sample of work which was very helpful.

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Nick

5

Seller was fast and did the job as asked Would engage again!

Find Your VA

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FAQ

Confident Decisions
Start With ClearAnswers On
AI Virtual Assistant Support

They monitor the stock levels and current and expected customers. They keep the weekly record in front of you, suggesting which products' sales can be increased in the upcoming week and why. They flag low-inventory items in advance so you can bring them back on time. They ensure your customers never have to suffer, and your brand integrity remains consistent.
All our e-commerce assistants are well-trained in multitasking. They keep all the stores up to date and consistent. They ensure pricing and listing go online on time to avoid inconvenience between the brand and its customers. They enable customers to get quick responses. They understand that most customers seek alternatives if they don’t receive a response within a few minutes.
Customer feedback can be good or bad for a brand, and it can bring in more clients or even push existing clients to quit the brand. Our assistant takes all customer feedback seriously. They read every single word from customers, address their concerns with in-depth communication, and, if required, suggest making product alterations. They prioritize customer satisfaction as a top growth standard.
They build discounts appropriate for both your brand and your customers, and create promotions. They keep you informed of everything before making final changes. They generate discount codes, but they go active only after your approval. Similarly, they update the pricing, but with your mutual understanding. They put their suggestions forward, leave the final decision to you, and then make the necessary changes.
Their research is too strong to capture any emerging trend immediately, so they highlight what’s best for your brand for the upcoming week or month. They are so expert that they can easily predict what can give you maximum benefit in the next 6 months. They combine their expertise, experience, and grasp of advanced technology to build a strategy for your brand that can change everything.
Our assistant remains active around the clock for your brand and keeps an eye on every task. They update order statuses and also process return requests. They communicate with customers, resolving their immediate queries and building strong customer relationships. It also reduces the frequency of customer returns or product-related distress. They ensure refunds follow your policies.
We ensure you will start seeing results from the very first week because our e-commerce assistants are pros in their fields. They have extensive experience with a diverse range of stores, so they know better which strategy works best for your store. They handle everything necessary for your store's growth, regardless of their job responsibilities, delivering fast results with utmost dedication.
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IncludeWork is a global virtual assistant agency that helps businesses scale with skilled, reliable support. With 24/7 availability, flexible monthly plans, and a proven track record across 76 countries, we deliver fast, consistent results, without the burden of hiring full-time staff.

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Bangladesh

Road # 7, Block # E, Kaderabad Housing, Mohammadpur, Dhaka 1207

India

25, Cantopher Lane, Near Cheap Store towards CIT ROAD, KOLKATA-700014

USA

1209 Mountain Road Pl Ne Ste R, Albuquerque, NM 87110

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