Top 1% Virtual Assistant Partners

Home

>

E-Commerce Virtual Assistant

Keep Your Store Running Without

Doing Everything Yourself

Running an online store is a full-time job. Managing products, updating listings, processing orders, handling returns, and answering customer messages eats your whole day. Our e-commerce VAs already know Amazon, Shopify, Etsy, eBay, and Walmart. They step in, learn your store fast, and start delivering results from week one.

  • From $8/hr
  • No long-term contracts
  • Onboard in 5 minutes.

Who Is This For?

Is a E-Commerce VA Right for You?

Online Store Owners

For e-commerce businesses that need daily operational support without building a large internal team.

Shopify & WooCommerce Brands

For store owners managing product listings, order processing, and customer support across platforms.

Amazon & Marketplace Sellers

For sellers who need help with inventory updates, product optimization, and marketplace management.

Growing E-commerce Brands

For expanding businesses ready to streamline operations and improve customer experience.

Dropshipping Businesses

For entrepreneurs managing suppliers, orders, and customer communication efficiently.

Fashion & Lifestyle Brands

For brands that require product uploads, promotions, and customer engagement to drive sales.

Product-Based Startups

For founders launching or scaling online stores while focusing on sustainable growth strategy.

Busy E-commerce Entrepreneurs

For business owners who want expert virtual assistance to handle repetitive store management tasks.

The Statistics That Help

You Make Decisions with Ease

1,750+

Completed Projects Delivered With Consistent Quality

15,200+

Hours of Hands-On Work Across Diverse Client Needs

11+

Modern Tools & Platforms for Task Organization

Services

What Your E-Commerce

Virtual Will Do For You

Amazon, Shopify, Etsy, eBay — ranking + conversions

Product Listing Creation & Optimisation Your VA writes SEO-friendly titles and descriptions for every product. High-quality keywords are added so your listings rank higher on Amazon and appear in Google Shopping. Images are formatted correctly. Every listing is sale-ready.

Shopify, Amazon Seller Central, WooCommerce

Inventory Management & Stock Updates Your VA tracks stock levels across all your sales channels. Low stock alerts are set up. Numbers are updated in real time. You never oversell or disappoint a customer with an out-of-stock item again.

Amazon FBA, Shopify Fulfilment, eBay

Order Processing & Fulfilment Support Your VA processes every incoming order, confirms payment, sends tracking updates, and coordinates with suppliers or your warehouse. Customers are kept informed at every step.

Amazon seller feedback, Shopify inbox, Etsy messaging

Customer Support & Returns Management Your VA responds to customer emails, messages, and reviews. Returns are processed quickly and politely. Negative reviews are handled professionally. Your store rating stays high.

Amazon, Etsy, eBay market analysis

Competitor & Market Research Your VA analyses competitor listings, pricing, and reviews. You find out what is working for your competitors so you can do it better. Trends and pricing gaps are flagged weekly.

Amazon Advertising Console, Helium 10

Amazon PPC & Ad Support Your VA monitors your Amazon Sponsored Product campaigns. Bids are adjusted. Underperforming keywords are paused. New keyword opportunities are added. Your ad spend works harder.

Shopify, WooCommerce, BigCommerce

Store Setup & Migration Support New to Shopify or moving from another platform? Your VA handles the product import, category setup, and store configuration. You get a clean, ready-to-sell store without the tech headache.

Amazon Seller Central reports, Shopify Analytics

Reporting & Analytics Every week your VA sends a clear report: sales performance, top products, return rates, customer satisfaction scores, and what to focus on next. Data-driven decisions made simple.

Tools

Tools That IncludeWork

Virtual Assistant Already Knows

Our virtual assistants come pre-trained on industry leading tools. No learning curve, no setup delays just faster execution and smoother workflows.

Shopify

Amazon Seller Central

Etsy

WooCommerce

BigCommerce

eBay Seller Hub

ShipStation

Cin7

Zoho Inventory

DEAR Systems

Zendesk

Gorgias

Freshdesk

Help Scout

Google Analytics

Shopify Analytics

Amazon Business Reports

Asana

Trello

ClickUp

Notion

Why US?

Include Work

VS Alternatives & Agencies

Speed
Flexibility
Quality
Scalability
Affordability
Consistency
Include Work
Tasks start the same day
Use hours across tasks
Trained, reliable team
Add/remove anytime
Clear pricing, no retainers
Always available, dependable
Agencies
Slow to onboard
Fixed project scopes
High-end, but expensive
Requires new contracts
 High fees, long terms
Limited access, slow response
Freelancers
Quick to start
Flexible hours
Varies by person
Hard to scale reliably
Low cost, but unpredictable
Often unavailable or inconsistent

Find Your VA

Can’t figure

which VA to

choose?

Talk to Our Experts

Reviews

What Our Clients Say About

Our AI Virtual Assistant Support

Businesses across industries trust IncludeWork because we deliver consistent results with speed, accuracy, and accountability. Here’s how our clients describe their experience working with our top 0.1 percent talent.

5-star IncludeWork client review

Gwaroth

5

I needed a special type of data and Includework provided them easily.

5-star IncludeWork client review

Daniel F

5

Efficient, focused and always ready to tackle any challenge!

5-star IncludeWork client review

Alexandra R

5

Outstanding work. Delivered super fast and exceeded our expectations. Highly recommended!

5-star IncludeWork client review

EJ scheepers

5

Excellent work. Fast, reliable and delivered exactly what we needed.

5-star IncludeWork client review

Caterryan

5

Thanks again, Truly appreciate the outstanding work and timely delivery.

5-star IncludeWork client review

Wayne CPT

5

Work was thorough and the amount produced exceeded my expectations, and was delivered sooner than expected. Very professional. Would use this freelancer again.

5-star IncludeWork client review

Benrosner

5

Excellent communication. Seller provided sample of work which was very helpful.

5-star IncludeWork client review

Nick

5

Seller was fast and did the job as asked Would engage again!

FAQ

Confident Decisions
Start With ClearAnswers On
AI Virtual Assistant Support

Our VAs work with Amazon, Shopify, eBay, Etsy, Walmart, WooCommerce, BigCommerce, and more. If you use a different platform, just ask — we likely support it. All VAs are tested on their platform knowledge before they start.
Yes. Your VA can manage product listings, update inventory, process orders, handle customer feedback, monitor PPC campaigns, and run weekly performance reports all inside Seller Central.
Yes. Your VA researches high-ranking keywords using tools like Helium 10 and Jungle Scout. They write titles and descriptions that follow Amazon's best practices to improve your ranking and click-through rate.
Yes. Your VA manages products, collections, orders, returns, and customer support inside Shopify. They can also install and configure apps, update theme content, and maintain your store day to day.
Yes. Your VA responds to customer messages, handles return requests, and manages your seller feedback. They reply in your brand voice and escalate anything that needs your attention.
Yes. Many of our clients sell on Amazon, Shopify, and Etsy at the same time. Your VA manages all channels from one workflow. If the workload is large, we can assign a second VA to specific platforms.
Most VAs are fully up to speed within 3-5 business days. During onboarding you share your store access, processes, and preferences. Your project manager oversees the handover to make sure nothing is missed.
Your VA handles it immediately using your approved processes. If something is outside their scope, they flag it to your project manager straight away. We do not let issues sit. Customer satisfaction comes first.
IncludeWork company logo — virtual assistant services

IncludeWork is a global virtual assistant agency that helps businesses scale with skilled, reliable support. With 24/7 availability, flexible monthly plans, and a proven track record across 76 countries, we deliver fast, consistent results, without the burden of hiring full-time staff.

BASIS member — Bangladesh Association of Software and Information Services
BACCO member — Bangladesh Call Centre and Outsourcing Association
company_1
company_2
company_3
company_4
company_5

Bangladesh

Road # 7, Block # E, Kaderabad Housing, Mohammadpur, Dhaka 1207

India

25, Cantopher Lane, Near Cheap Store towards CIT ROAD, KOLKATA-700014

USA

1209 Mountain Road Pl Ne Ste R, Albuquerque, NM 87110

company_name

How To Place Order